HQ Digital

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Elevate Guest Experience with Our Managed TV Hospitality Solution

Introducing the HQTV Samsung Digital, a top-notch solution featuring Samsung Commercial Hospitality TVs. With centralised management and seamless integration into our electronic compendium, we make it easy to bring your brand’s look and feel to life on the big screen. Plus, with Samsung LynkCloud, we can manage your TVs remotely, ensuring everything runs smoothly. And if you need casting options, we’ve got you covered!

Live TV Channels and Beyond

Freeview

Sky TV

Samsung TV Plus

Our Smart TVs connect seamlessly to your existing Freeview or Sky TV channels, allowing guests to stay up to date with news, sports, and their favorite shows. In addition, Samsung TV Plus offers access to over 75 online channels, providing even more entertainment options without the need for additional subscriptions. For Sky TV integration, either in-room decoders or a centralized Sky headend system is required.

Integrated Apps

Netflix

Youtube

Casting

HQ Compendium

Our Samsung Hotel TVs come equipped with a full suite of built-in apps designed to elevate the in-room experience. Guests can enjoy popular streaming services like Netflix, YouTube, and Spotify directly through the Smart Hub interface, all powered by Samsung’s intuitive Tizen operating system. With built-in support for casting via AirPlay, Chromecast, and screen mirroring, guests can easily stream their own content from their phones or tablets.

HQ Compendium

Our custom-built HQ Compendium app, developed specifically for Samsung’s Tizen-powered hospitality TVs, brings everything guests need into one easy-to-use interface. Access hotel information, browse local attractions, request services, and explore dining options—all from the comfort of your room. Designed to match our brand and optimized for the in-room TV experience, the HQ Compendium ensures guests can quickly find what they need without picking up the phone or scanning a QR code. Seamless, intuitive, and always up to date.

Compendium Features

Transform guest experiences with our Digital Compendiums. These interactive guides provide valuable information and services right at your guests’ fingertips, from room service menus to local attractions. Perfect for hotels and accommodations.

Core Features

Smart TV Integration

Runs directly on supported Samsung Hotel TVs (Tizen OS).

Real-Time Content Updates

Manage and update compendium content remotely at any time.

Contactless Guest Access

Let guests scan QR codes to access services or use the guide on their own device.

Custom Branding

Fully tailored to your brand with colours, logos, and imagery.

Content Highlights:

Welcome & Hotel Info

Key details about the property, amenities, check-in/out, and room features.

Dining Options

Updated food and drink offerings with optional QR code ordering.

Activity Videos

Showcase local experiences, tours, or activities through embedded video content.

QR Code Booking

Let guests scan a code to book activities, spa sessions, or transport directly.

Live Weather

Provide up-to-date local weather, mountain conditions, and forecasts.

Discover Local

A curated guide to attractions, dining, and events in the surrounding area.

Frequently asked questions

What is HQTV and how does it benefit our guests?

HQTV is our managed hospitality TV solution using Samsung Commercial TVs. It enhances the in-room experience by offering live channels, streaming apps, and our custom HQ Compendium—all fully branded to your property.

What content is available on the HQTV system?

Guests can access Freeview, Sky TV (with compatible systems), and over 75 channels via Samsung TV Plus. Built-in apps like Netflix, YouTube, and Spotify are also available, along with full casting support.

What is the HQ Compendium?

The HQ Compendium is an interactive digital guest guide built for Samsung hotel TVs. It lets guests view hotel info, dining options, request services, watch videos, check weather, and explore local attractions—all from the TV.

Can guests cast their own content to the TV?

Yes! HQTV supports screen mirroring, Chromecast, and Apple AirPlay, allowing guests to stream from their phones or tablets with ease.

Can the content be updated easily?

Absolutely. All compendium content is centrally managed and can be updated in real time—no need to visit each room.

Does this solution work without Sky TV?

Yes. HQTV works with Freeview and Samsung TV Plus by default. Sky TV can be added using in-room decoders or a centralised headend system.

Can guests access the compendium on their own devices?

Yes. Guests can scan a QR code to access the compendium on their phones or tablets, offering a seamless and contactless experience.

Is the system branded to our hotel?

Definitely. We fully customise the HQTV and Compendium interface with your hotel’s branding, including logos, colours, and imagery.

What types of information can we include in the compendium?

You can include everything from welcome messages and hotel amenities to dining menus, activity videos, booking links, and live local weather.

What kind of support do you offer?

We provide setup, branding, ongoing management, and remote support through Samsung LynkCloud. Our team ensures everything runs smoothly, and updates are handled promptly.