Managed IT Support Services

Business Internet

Get your business connected, secured and the best damn support included.

Business Broadband + VDSL

HQ Business plans suit businesses who are producing content or using the Internet to engage with their customers, for example through the use of video-conferencing. Choose from entry-level 100Mbps capacity, or increase to 200Mbps if required. Go up to 1Gbps to get the full bandwidth you need for your business. We provide a business router capable of Gigabit speeds as default. Static IP Address included. Managed Firewall and security options available.

Check out our plans

Broadband Plans and Pricing

[Updated 20/05/2021] See our range of current HQ Broadband plans available

Business 100

100/100Mbps
Unlimited Data

$109.95/mth

Capacity to handle most business needs. Video-conferencing, uploads, downloads. Eliminate the frustration of dealing with inconsistent speed, frequent dropouts. UFB Just Works.

WiFi Router Provided
12 Months

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Business 200

200/200Mbps
Unlimited Data

$129.95/mth

Larger businesses, or those with heavier IT needs, often need that bit more raw capacity to Get Things Done We support this with a 200Mbps plan to give you that extra edge.

WiFi Router Provided
12 Months

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Business Max

950/450Mbps
1 TB

$149.95/mth

Business that needs transfer speeds when you want to use them. Don't let your connection be the limiting factor slowing you down.

WiFi Router Provided
12 Months

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Broadband Features

Best Connection

We get you the fastest and most reliable Internet connection available to your location.

Plug and Play

We'll ask the right questions to get the right answers so we can provide everything you need to get your Internet up and running.

Monitored Service

HQ provides 24/7 monitoring and reporting of all connections and a dedicated Helpdesk available 8am to 8pm 7 Days a week. Our team is advised of any out of the ordinary activity.

Managed Firewall

We provide a locked down environment based on best practices to suit your requirements.

Add-on Managed WiFi

Extend our support of your network with a managed wireless solution, we'll let you know when things have stopped working.

Customer Support

We have a full time helpdesk available from 8am to 8:00pm Mon-Fri, and 9am to 5:30pm weekends to help you solve your Internet problems.

Broadband Hardware

We can provide the right router to meet your business needs.

MikroTik hAPac²

MikroTik hAPac²

The hAP ac² is a Dual-concurrent Access Point, that provides Wifi coverage for 2.4 GHz and 5 GHz frequencies at the same time. Five 10/100/1000 Ethernet ports provide Gigabit connections for your wired devices, USB can be used for external storage or 4G/LTE modem, and supports IPsec hardware acceleration.

MikroTik RB4011

MikroTik RB4011

The RB4011 series are amazingly powerful routers with ten Gigabit ports, SFP+ 10Gbps interface and IPsec hardware acceleration. The RB4011 uses a quad core Cortex A15 CPU and is equipped with 1GB of RAM, PoE output on port #10 and comes with a compact solid metal enclosure in matte black.

MikroTik CCR1036

MikroTik CCR1036

The MikroTik CCR1036 is an industrial grade router with cutting edge 36 core CPU. If you need many millions of packets per second - Cloud Core Router with 36 cores is your best choice. The device comes in a 1U rackmount case, has four SFP ports, twelve Gigabit ethernet ports, a serial console cable and a USB port.

Frequently Asked Questions

Find answers to commonly asked questions about our service.

How fast is it?
The best speed and service availble for each site is our goal. When we can't provide that, we'll help you find the company that can.
What does it cost to switch to you?
Typically there is no cost to switch to HQ. But if you want custom managed services a full quote will be provided.
What does it cost to install a new internet connection?
Connection costs from Chorus, if any, will be quoted for approval before work begins.
What are your contract terms, and what are your Early Termination Charges?
Our terms are 12, 24 or 36 Months. However, most of our contracts can be terminated with written notice 30 days in advance.
Do I get a router with your plans?
Whilst you can BYOD, we also can provide a Mikrotik Router pre-configured to meet your needs.
What are the optional add-ons?
Managed Firewall, Up/Down alerts. Design and support services.
How long will my order take?
If you have a Chorus ONT on site we can generally have you up within 24 hours, sometimes 4 business hours. If we have to ship equipment to site, there will be a delay for couriers. Any connection requiring a new ONT or install work will be project based and will vary.
Can I get a phone line without having my broadband with you?
HQ Provides a VoIP solution. This is hosted online, all you need is an Internet connection.
Is your “unlimited data” plan really unlimited?
We have two types of Unlimited. We have Unlimited for small business, which is bundled into our business plans and is truely unlimited with no slow down. Then we have dedicated Unlimited, this is for larger Hospitality sites that are providing Free WiFi to their guests, we treat this traffic differently in the respect that we have dedicated bandwidth and peering for customers who opt in.
Can I move my broadband over to you but keep my phone with my current provider?
This will depend on your current provider and their requirements. Send us a copy of your invoice, we can probably save you a few dollars on your monthly phone bill too.