Call us if you're having trouble getting connected or have any questions. We may be able to answer your questions in the FAQ below, so be sure to check this out first. As we provide a managed solution, our sites are in charge of pricing and free options. Be sure to check in with your accommodation provider.
Some locations provide free access, this could be from as low as 50MB to unlimted data depending on the service the accommodation provider has chosen. They may also have a slightly different login process, be sure to ask when checking in.
Paid access is generally available at sites that don't provide unlimited data. Click to view our range of standard pricing and plans, some locations will choose custom pricing options depending on their specific requirements and cost of Internet in their location.
We provide secure payments online via DPS who are fully certified as Visa AIS and MasterCard SDP compliant at processor level. All sensitive information is encrypted with the 3DES protocol, using financial Hardware Security Modules.
When in range of a HQWiFi Zone, your wireless device will display the HQWiFi network name under available networks. Once connected, your device may present you with our Login page automatically, or start a web browser, browse to your favorite site and you'll be redirected to our login.
Answers to some of our most frequently asked questions.